Privacy Policy

Introduction

Welcome to https://tabbies-rock.scoopsurge.com (referred to as “Tabbies Rock,” “we,” or “us”). We are dedicated to protecting your privacy and ensuring that your personal data is handled with the utmost care. This comprehensive Privacy Policy explains our practices regarding the collection, storage, and usage of personal information in alignment with various international privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal information in the private sector
The General Data Protection Regulation (GDPR) of the European Union (EU)
Brazil’s General Data Protection Law (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA), and its equivalents in Colorado (CPA), Utah (UCPA), Connecticut (CTDPA), Virginia (VCDPA), South Africa (POPIA), and other relevant jurisdictions.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://tabbies-rock.scoopsurge.com
All applications, services, and digital products under our brand
Any third-party platforms or services linked to our website, although these are subject to their individual privacy policies

Processing Activities

This policy outlines our data processing practices when:

You use our applications and services as an authorized user, granting us access to specific personal information for the provision of our services.
You visit our websites, which may collect certain data as described in this policy.
You communicate with us via email, phone, or text messaging, including when you opt-in to receive newsletters and promotional materials.

Personal Data Collection

We gather various categories of personal data, including:

Account Information: Details related to your user account creation and maintenance, such as username, password, and profile settings.
Payment Information: Credit card details, billing addresses, and transaction records required for purchasing our products or services.
Financial Information: Data related to your financial status, including bank account numbers (if used for direct payments) and financial history (for fraud prevention).
Purchase Information: Details of your orders, purchases, and interactions with our e-commerce platform.
Mobile Device Identifiers: Unique device identifiers and mobile app usage data, which may include advertising IDs, IP addresses, and location data from mobile devices.
Location Data: Information about your geographical location when you use our location-based services or provide consent for tracking.
Feedback and Reviews: Comments, suggestions, and ratings you share with us to improve our products and services.
Social Media Information: Data from social media platforms (if you connect them to your Tabbies Rock account), including your public profile information and content you choose to share.
Product Information: Details about the products you view, search for, or purchase on our sites.

We obtain this data through direct user input, interactions with our services, and automated technologies, such as cookies (explained in the next section). Additionally, we may receive personal data from third parties who have consent to share such information, always respecting their privacy policies.

Cookies and Similar Technologies

We employ cookies and similar tracking technologies for several purposes:

Strictly Necessary: These cookies enable core functionalities of our website, such as allowing you to navigate through pages and make purchases.
Preferences: They remember your preferences and settings, ensuring a personalized experience across our platforms.
Analytics: Cookies collect anonymous data about visitor behavior, helping us understand how users interact with our site for improved performance and user experience.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Data Retention and Deletion

The length of time we retain personal data depends on the purpose for which it was collected:

We keep account information as long as your account remains active or until you request its deletion.
Purchase and transaction data is typically retained for accounting purposes and may be stored for up to seven years.
Location data and IP addresses are usually deleted after a short period, unless required for legal reasons or analytics purposes, in which case they may be aggregated and anonymized.
We respect your right to request the deletion of your personal information at any time, subject to applicable laws and our internal retention policies.

Your Privacy Rights

Depending on your location, you have several rights regarding your personal data:

Access: You can request access to the personal data we hold about you, along with its purpose and recipients.
Rectification: The right to correct any inaccurate or incomplete personal information we hold.
Erasure (Right to be Forgotten): Under certain conditions, you can ask us to delete your personal data from our systems.
Restriction: You may limit the processing of your personal data for specific purposes.
Portability: The right to receive a copy of your personal data in a structured, commonly used format and to transfer it to another controller.
Objection: You can object to the processing of your personal data for direct marketing or other purposes.
Non-Discrimination: You are protected from unfair treatment due to exercising your privacy rights.

To exercise any of these rights, please contact our Data Privacy Team at your earliest convenience. We will respond to valid requests within a reasonable timeframe and in accordance with applicable laws.

Changes to the Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about your privacy rights and obligations.

Contact Us

For any questions, concerns, or requests regarding your personal data, please contact our Privacy Officer at:

Email: [email protected]
Mail: Tabbies Rock Data Privacy Team, [Our Postal Address]

We value your trust in us and are committed to protecting your privacy throughout your interaction with Tabbies Rock.